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Natural Trends Privacy Policy

Natural Trends knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting NaturalTrends.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Natural Trends Gather?

The information we learn from customers helps us personalize and continually improve your experience at Natural Trends. Here are the types of information we gather.

  • Information You Provided: We receive and store any information you enter on our Web site or give us in any other way. To see examples of what we collect (Click here). You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we obtain certain types of information when your Web browser accesses NaturalTrends.com. To see examples of the information we receive (Click here).
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from NaturalTrends.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please inform us in writing.
  • Information from Other Sources: We might receive information about you from other sources and add it to our account information. To see examples of the information we receive (Click here).

Does Natural Trends Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with affiliated businesses that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Affiliated Businesses We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Product and Promotional Offers: Sometimes we send catalog updates and offers to distributors. If you would prefer not to be on our list please contact us in writing specifying that you wish to be removed from our list.
  • Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Natural Trends, or substantially all of its assets, is acquired, customer information will, of course, be one of the transferred assets.
  • Protection of Natural Trends™ and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of NaturalTrends.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using a secured server, which encrypts information you input.
  • We reveal none of your credit card information when placing a transaction. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Terms of Use, Notices, and Revisions

If you choose to visit NaturalTrends.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of Utah . If you have any concern about privacy at Natural Trends, please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Related Practices and Information:

Information You Provided

You provide information when you search, request samples or communicate with customer service. For example, you provide information when: you search for a product; place an order through Natural Trends™; provide information on your account; communicate with us by phone, e-mail, or otherwise; credit information. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone numbers; people (with addresses and phone numbers); e-mail addresses of other people; e-mails to us; and financial information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; products you viewed or searched for; and the phone number you used to call our 800 number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Terms of Use

Welcome to Natural Trends™. The use of this Internet site is restricted to promotional distributors and their clients. If you visit or do business with Natural Trends, you accept these conditions. Please read them carefully. In addition, when you use any current or future Natural Trends service, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY

Please review our Privacy Notice, which also governs your visit to NaturalTrends.com, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit NaturalTrends.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

The compilation of all content on this site (such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software) is the exclusive property of Natural Trends and protected by U.S. and international copyright laws. All software used on this site is the property of Natural Trends or its software suppliers and protected by United States and international copyright laws.

TRADEMARKS

Natural Trends™, Sani-Pen™, Sani-Pen Spray ™, and Pocket Pump™, Pocket Spray ™ are owned or used exclusively by Natural Trends. The trademarks, trade names, and products in this Internet site are protected in the United States and internationally. No use of any of these may be made without the prior, written authorization of the owners of this site, except to identify the products or services of the company.

PATENTS

United States and International patents are pending. All rights to these patents pending are reserved without limitation.

LICENSE AND SITE ACCESS

Natural Trends grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Natural Trends. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Natural Trends. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of NaturalTrends.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Natural Trends's name or trademarks without the express written consent of Natural Trends. Any unauthorized use terminates the permission or license granted by Natural Trends. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of NaturalTrends.com so long as the link does not portray NaturalTrends.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. Express written permission is required from Natural Trends before publishing the link. You may not use any Natural Trends logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

Natural Trends™ and its affiliates reserve the right to refuse service, terminate accounts, or cancel orders at their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Natural Trends reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Natural Trends and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media, unless express written notice is given to Natural Trends. You grant Natural Trends and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Natural Trends or its affiliates for all claims resulting from content you supply. Natural Trends has the right but not the obligation to monitor and edit or remove any activity or content. Natural Trends takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Natural Trends are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Natural Trends and its affiliates attempt to be as accurate as possible. However, Natural Trends does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. Natural Trends will not be held responsible for damage caused by repacking for any purpose. If product is returned for any reason, it must be in original packaging, and RMA # and instructions must be obtained. No warranty. Your eligibility for particular products and services is subject to the entity providing such products or services.

PRICING

With respect to items sold by Natural Trends, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog or our Internet site may be mispriced. We reserve the right to correct or change prices at any time.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Natural Trends ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

NATURAL TRENDS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Natural Trends ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Natural Trends WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

APPLICABLE LAW

By visiting NaturalTrends.com, you agree that the laws of the State of Utah, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Natural Trends or its affiliates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies posted on this site. These policies also govern your visit to NaturalTrends.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Last updated: August 30, 2005

                 
   
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